INFORMATION FOR PARENTS

At Domino’s, we understand your child’s first job is an exciting time in not only their lives – but yours too! Filled with exhilarating firsts like writing their first resume, to filling in their first application form and attending their first interview, securing a casual or part-time job can be intimidating, but rewarding, and also memorable! After all, who can ever forget their very first job?

Amidst all of the nerves and uncertainty, we want to make applying for that first job at Domino’s as easy as possible. And a positive experience too – so your child has the opportunity to put their best foot forward as they transition into the world of casual or part-time work.

As a proud employer of choice for thousands of young people across Australia, the safety and wellbeing of our team members is always our priority, and we understand your need to feel your child is safe, comfortable, and supported at their place of work.

Have questions about what your child can expect working at Domino’s? Please see below for questions we receive from parents and guardians about working hours, uniforms, entitlements, what their child should bring on their first day and more!


General

WHAT TYPE OF SHIFTS ARE AVAILABLE AT DOMINO’S?

Open to deliver piping hot pizzas to customers to enjoy for lunch, dinner (and every snack occasion in-between) Domino’s stores provide a range of shift opportunities, including:

  • Morning shifts (which can commence as early as 9am)

  • Lunchtime shifts (which can commence from 11am)

  • Evening shifts (which can cover dinner and late evening times from 5pm)

We acknowledge that some Domino’s stores across Australia operate with extended or reduced trading hours based on location.

WHAT IS THE MINIMUM SHIFT LENGTH?

Regardless of whether your child is hired as an in-store worker or a Delivery Expert, the minimum shift length at Domino’s is three hours.

WHAT KIND OF TRAINING WILL MY CHILD RECEIVE AT DOMINO’S?

Upon commencement of employment with Domino’s, team members complete a series of mandatory training modules that cover:

  • New Employee Orientation

  • Workplace Health and Safety Training

  • Food Safety Training

  • Customer Service Training

  • Safe Delivery Training (for Delivery Experts)

Once mandatory training is complete, a range of structured training and development pathways are available which teach advanced skills in operations, management, leadership, business and customer service.  Domino’s has a ‘promote from within’ culture which means that our managers and leaders are developed within the brand.

Some stores also have a nationally recognised training available delivered through an RTO.

HOW ARE YOU KEEPING TEAM MEMBERS SAFE DURING COVID-19?

Rest assured, the safety of Domino’s team members, customers, and community is our number one priority.

Before COVID-19, Domino’s had strict hygiene and handling procedures in place, which included frequent hand washing and sanitisation, with systems in place to make sure these are carried out regularly.

In response to the pandemic, we have also implemented several additional health and safety measures to keep our team members safe including:

  • Domino’s Zero Contact Delivery, Pick Up and Car Park Delivery to keep a safe distance between our team members and customers

  • Closing customer dine-in areas (where directed by the government) and removing high-risk customer touchpoints like napkin and straw holders and handheld menus

  • Face masks for all team members when working in-store or on delivery (where directed by the government). Please note: valid medical exemption applies

  • Asking customers to

    • Practice social distancing in our foyers and maintain a safe distance from the counter

    • Wait outside to collect their meal when it is ready

    • Wear a face mask (where directed by the government)

    • Use contactless payment methods to limit the use of cash

  • Establishing a step-by-step safety procedure should a team member become ill at work or be identified as a close contact.

Have questions specifically related to Domino’s COVID-19 response? Email covid19@dominos.com.au.

WILL WORKING AT DOMINO’S INTERFERE WITH MY CHILD’S SCHOOL COMMITMENTS?

Not at all. At Domino’s, we believe that school and your child’s education should always come first!

Thanks to our flexible rostering system, team members are able to manage their studies, work, and other personal commitments to ensure neither are compromised.

HOW DOES MY CHILD APPLY FOR A JOB AT DOMINO’S?

Applying for a job at Domino’s is simple!

All you need to do is head to the Domino’s Jobs website and click ‘apply’ to see what jobs are available in your local area. Using the search filter makes it easy to see what type of roles are available, and in which suburbs.

DOES MY CHILD HAVE TO PAY FOR THEIR UNIFORM?

Domino’s employees are not required to pay for their standard issue uniform (i.e., shirt, badge, and hat) upfront, however, if the uniform is not returned at the end of their employment, the funds may be deducted from your child’s final week of wages.  Additional uniforms are available at the employee’s expense.

DOES MY CHILD NEED A DRIVER’S LICENCE TO BECOME A DELIVERY EXPERT?

Yes. Delivery Experts driving a car or scooter must hold a current and valid licence that is legally allowed by the relevant Road Transport Authority in their specific state.

E-bike riders must be aged at least 16 years old and have a valid learner’s permit or driver’s licence. For the purpose of riding an e-bike, the learner’s permit or licence can be for either a car or motorcycle.

DOES MY CHILD NEED THEIR OWN CAR TO BE A DELIVERY EXPERT?

Not necessarily. At Domino’s, scooters are available for those with the appropriate motorcycle licence. Some stores also have a fleet of Domino’s cars, but there is no guarantee these will be available.

Some stores also have e-bikes that are available to use, however, if your child chooses to ride these bikes they will be required to hold at least a learner’s licence, attend a training course, and undergo assessment.

WHY DO ALL DELIVERIES HAVE TO BE GPS TRACKED?

Domino’s GPS tracking system monitors all deliveries for the purposes of streamlining the delivery process, improving team member safety, and providing the customer with a real-time view of their delivery driver travelling towards their house.

It is a requirement of employment that every Domino’s Delivery Expert agrees to have their vehicle tracked whilst undertaking deliveries.

WHAT IF MY CHILD RECEIVES A SPEEDING TICKET OR FINE?

At Domino’s, we are focused on being slow where it matters in making every pizza right, and fast where it counts in hustling them out the door while keeping safety at the forefront, both in-store and out on the roads.

We require our team to always follow the road rules. If your child does receive an infringement notice, they will be responsible for paying any related fines.

 

Australia

WHAT IS THE MINIMUM AGE POLICY?

As you may know, each state and territory in Australia has its own requirements regarding the minimum age of employment and the conditions that apply! At Domino’s, we apply the minimum age policy of 13-years-old, except where state-specific legislation applies, in order to create a safe work environment for young people to grow and prosper.

If your child is invited to an interview and is younger than 16-years-old, you will need to provide consent during the application process. You will also need to provide consent for your child to start work at Domino’s should your child be offered a position. 

WHAT AWARD ARE DOMINO’S EMPLOYEES EMPLOYED UNDER?

At Domino’s, we’re proud to pay wages that are amongst the highest in the industry, including late nights, weekends, and public holiday rates as per the Fast Food Industry Modern Award.

To learn more about workplace benefits and entitlements that Domino’s follows under this award in relation to pay, allowances and leave for all employees, please click here.


New Zealand

WHAT IS THE MINIMUM AGE POLICY?

There is no minimum legal age limit for starting work in New Zealand. However, young people aged less than 16 years cannot work during school hours or after 10pm or before 6am on school nights.

Note: Franchisees can set their own recruitment minimum ages as long as they abide by New Zealand law.


Domino’s is a great first job especially if you are at school or college. You can the pick the hours you work and you can move up in the store pretty quick as well.
— James, Delivery expert